WARRANTY​ & RETURN POLICY​

WIN Tactical warrants that all AICS Chassis and accessories will be free from manufacturing defects for a period of one year from the date of purchase. Any product which is modified or disassembled voids this warranty. Any damage caused by improper handling or misuse is not covered under this warranty.

 

WIN Tactical warrants that all rifle barrels supplied by WIN Tactical will be free from manufacturing defects, specific warranty of said barrel blank will be in accordance with the warranty provided by the manufacturer of the barrel blank, either Bartlein Barrels, Proof Research or Walther Lothar!

WIN Tactical is dedicated to our customers satisfaction, please inspect the product that you order immediately upon receipt. You have 45 days to return any order for a rifle barrel for a warranty replacement. Upon receipt of your return, we will inspect your return to assess whether or not a warranty return or replacement applies. This assessment will be completed and determined at the sole discretion of WIN Tactical.

​

If you have a return please contact our Customer Service Department to receive a Return Authorization Number!

​​

Export Policy and Export Restrictions​

The U.S. Department of State's Directorate of Defense Trade Controls, the U.S. Department of Commerce's Bureau of Industry and Security, and the U.S. Department of the Treasury's Office

of Foreign Assets Control administer export control regulations that affect some aspects of our

business. We request that all customers read and familiarize themselves with the following

regarding certain applicable export regulations.

​

The sale, transfer, transportation, or shipment outside of the U.S. of any product prohibited or

restricted for export without complying with U.S. export control laws and regulations, including

proper export licensing, documentation or authorization, is strictly prohibited and may result in

civil penalties and/or constitute a federal crime. WIN Tactical will not engage in any transaction

that requires the illegal export of any products and will not assist directly or indirectly with the

illegal export or re-export of any products. An accurate Automated Export System filing must

also be made for all exportation requiring a license and some not requiring a license.

If you wish to purchase an item for shipment or use outside of the United States, please indicate

this on your order. Several items on our website may require an export license!

An Export License is required for to ship or transfer Rifle Barrels outside of the United States.

An Export License may be required for rifle stocks.



WIN Tactical does not Export any of the products offered on our website.



International Traffic in Arms Regulations

(ITAR)

ITAR is an acronym for International Traffic in Arms Regulations (22 CFR, Parts 120-130)

which covers the export of defense articles. Defense articles are defined by ITAR § 120.3 as any

article (item) that is specifically designed, developed, configured, adapted, or modified for a

military application. In designating an article as a defense article, DDTC evaluates if the article

has any predominant civil applications and if there exists a performance equivalent in the civilian

sector. Once DDTC designates an item as a defense article it is placed on a list named the U.S.

Munitions List (USML) which is maintained by DDTC.



With this in mind, some of the items on this website are subject to the ITAR, and export is

strictly prohibited without authorization or a license issued by the U.S. Department of State's

Directorate of Defense Trade Controls. By proceeding with a transaction to purchase any ITAR

 

restricted item, the Customer certifies that (i) the purchase does not require WIN Tactical to

export such items, unless is aware of the export and has obtained the appropriate U.S.

Government authorization; (ii) the Customer does not intend to export such items after receipt

from WIN Tactical without the appropriate U.S. Government export authorization; (iii) the

Customer does not intend to export, transfer, sell, or furnish the item to any foreign person,

whether abroad or in the U.S., including any Foreign Embassy in the U.S., without the

appropriate U.S. Government export authorization; (iv) the Customer understands that a foreign

person under the ITAR § 120.16 means "any natural person who is not a lawful permanent

resident as defined by 8 U.S.C. § 1101(a)(20) or who is not a protected individual as defined by 8

U.S.C. § 1324b(a)(3)," and can mean "any foreign corporation, business association, trust,

society, or any other entity or group that is not incorporated or organized to do business in the

U.S., as well as international organizations, foreign governments, and any agency or subdivisions

of government (e.g. diplomatic missions)" (See ITAR § 120.16); (v) the Customer is a U.S.

Person as defined by ITAR § 120.15, meaning the Customer is a lawful permanent resident of the

U.S., as defined by 8 U.S.C. § 1101(a)(20), or is a protected individual as defined by 8 U.S.C. §

1324b(a)(3), or is a "corporation, business association, partnership, society, trust, or any other

entity, organization or group that is incorporated to do business in the U.S., or is a governmental

(federal, state, or local) entity" (See ITAR § 120.15).

​

Export Administration Regulations (EAR)

The Department of Commerce (DOC) oversees the export of everything that is not designated a

defense article by DDTC. The Bureau of Industry and Security (BIS) is an agency within the

DOC that administers the Export Administration Regulations (EAR) which is found in 15 CFR,

Parts 730-774.



Some of the items on this website are subject to the Export Administration Regulations (EAR),

and export may be restricted by the U.S. Department of Commerce's Bureau of Industry and

Security. By proceeding with a transaction to purchase any restricted item(s), the Customer

certifies that (i) the purchase does not require WIN Tactical to export such items, unless WIN

Tactical is aware of the export and has obtained the appropriate U.S. Government authorization;

(ii) the Customer does not intend to export such items after receipt from WIN Tactical without

the appropriate U.S. Government export authorization.

​

Important Export Restrictions Warning!

1) Export of some WIN Tactical products is strictly prohibited without a valid

export license issued by the U.S. Department of State, in accordance with

International Traffic in Arms Regulations (ITAR) (22 C.F.R. 120-130) or a valid

export license issued by the U.S. Department of Commerce, in accordance with

the Export Administration Regulations (EAR) (15 C.F.R. 730-774).Ammunition or

other products that require extra shipping care may be assessed additional fees.

2) U.S. law prohibits the sale, transfer, or export of items to certain restricted

parties, destinations, and embargoed countries, as identified on lists maintained

by the U.S. Department of State, the U.S. Department of Commerce, and the

U.S. Department of Treasury. It is the responsibility of the Customer to be aware

of these lists, which can be found at the following U.S. Government websites. By

proceeding with any transaction, the Customer certifies that the Customer will not

engage in any unauthorized transaction involving the export of WIN Tactical

products to any restricted parties or destinations.





By proceeding with a transaction to purchase any items from WIN Tactical the Customer

certifies that it will comply with all requirements imposed by all applicable laws,

regulations and administrative policies.



For further information regarding the applicable laws, regulations, and policies contact:

 

U.S. Department of Commerce

Bureau of Industry and Security

Tel.: (202) 482-4811

Website: https://www.bis.doc.gov

U.S. Department of State

Bureau of Political-Military Affairs

Directorate of Defense Trade Control

Tel.: (202) 663-1282

Website: https://www.pmddtc.state.gov

U.S. Department of the Treasury

Office of Foreign Assets Controls

Tel.: (202) 622-2480

 

Website: https://www.treas.gov/offices/enforcement/ofac

 

WIN Tactical reserves the right to inquire into the end use, and country of ultimate destination of

any product ordered on this website. Export control laws and regulations are complex.

Summaries of such laws and regulations provided by WIN Tactical herein are not

comprehensive and are not to be taken as legal advice or counseling.

​

​

PRIVACY & SECURITY POLICY

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

Additionally, Wix Stores only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

 

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our organization adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information about how payment information is encrypted and secured, please contact our chosen payment gateway: https://support.wix.com/en/article/security-of-wixs-billing-services-and-pci-compliance.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our studio, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information (G-Suite & Form Builder Plus+by POWr) As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your site visitors' computer.

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If you don’t want us to process your data anymore, please contact us at customerservice@wintactical.us.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at customerservice@wintactical.us.